We've Been Doing This Since 2005. We're Just Getting Started.
A tight-knit team of IT professionals dedicated to small and mid-sized businesses across 4 states — same values since day one, better tools every year.
Built in Everett. Rooted in small business.
FusionPoint IT was founded in Everett, Washington in 2005 with a simple premise: small businesses deserve the same quality of IT support as large enterprises, without the enterprise price tag or the runaround.
Twenty years later, that premise hasn’t changed. We still pick up the phone. We still send real technicians to solve real problems. And we still believe that an IT provider’s job is to make technology invisible — so you can focus on your work, not ours.
We’ve grown from a one-person operation to a team serving businesses across Washington, Wyoming, Texas, and Pennsylvania — but we’re still the same local company we were when we started. Same values. Same commitment. Better tools.
Our values aren’t on a poster. They’re in how we work.
We Pick Up the Phone
Real people answer when you call. Not a ticketing bot, not a hold queue that times out. When your technology is down, the last thing you need is an automated response system.
We Tell You the Truth
If you need it, we’ll tell you. If you don’t, we’ll tell you that too. We don’t sell services people don’t need, and we don’t oversell what we provide. Long-term relationships are built on honest conversations.
We Stay Local
No offshore helpdesk. No call center in another time zone. Every technician who supports your business works in the United States — most of them right here in the Pacific Northwest.
Trained, certified, and current.
The IT landscape changes constantly. We invest in keeping our team certified and current so your business benefits from up-to-date expertise — not 10-year-old knowledge applied to today’s problems.
- Microsoft Certified: Modern Desktop, Azure, Security
- CompTIA A+, Network+, Security+
- SentinelOne Certified Threat Hunter
- Fortinet Network Security Expert (NSE)
- Check Point Security Expert (Avanan)
- Ongoing security training and threat intelligence
Your success is how we measure ours.
We don’t lock you into multi-year contracts. We earn your business every month by delivering reliable service, clear communication, and technology that actually moves the needle for your business.
The businesses that stay with us longest aren’t the ones who can’t leave — they’re the ones who don’t want to.