The FusionPoint Team
Real People. Local Presence. Broad Reach.
Based in Everett, WA. Serving businesses across Washington, Wyoming, Texas, and Pennsylvania since 2005.
IT Support That
Actually Shows Up.
Serving small and mid-sized businesses in Everett, WA and across 4 states — real humans, real response times, zero runaround.
Does this sound familiar?
Most small businesses put up with IT problems they shouldn’t have to.
Waiting hours (or days) for a response
Your current IT provider treats you like a ticket number, not a business that can’t afford downtime.
Worried about ransomware and breaches
Cyber threats hit small businesses just as hard — you need layered protection, not crossed fingers.
Reactive fixes instead of proactive IT
Problems keep coming back because nothing’s being monitored or maintained between incidents.
Unpredictable, surprise IT bills
You can’t plan a budget when every “fix” comes with a mystery invoice and no explanation.
Everything your business needs to stay running
Flat-rate managed IT services with no hidden fees — predictable, proactive, and always-on.
Help Desk & Support
Fast, friendly support from real technicians — phone, chat, or remote session.
Learn More →Remote Monitoring
24/7 monitoring of your endpoints, servers, and network — we catch issues before you notice them.
Learn More →Cybersecurity
Layered defense including EDR, email security, patch management, and security awareness training.
Learn More →Backup & Recovery
Automated, tested backups with rapid recovery so you’re never more than hours from full operation.
Learn More →Microsoft 365
Full M365 deployment, licensing, and ongoing management — email, Teams, SharePoint, and more.
Learn More →Network Infrastructure
Design, installation, and management of wired and wireless networks built for business reliability.
Learn More →Mobile Device Management
Secure and manage every phone, tablet, and laptop in your organization from a single pane of glass.
Learn More →vCIO Consulting
Strategic technology planning, budgeting, and roadmapping — without the cost of a full-time CIO.
Learn More →An IT partner that treats your business like its own.
We’re not a giant corporation with a call center overseas. We’re a tight-knit team of technologists who’ve been supporting Pacific Northwest businesses since 2005. We know your name, your setup, and your goals — and we’re actually available when something goes wrong.
Our Story20+
Years in business
<1hr
Average response time
99%
Client retention rate
4 States
WA, WY, TX, PA covered
Built for the businesses that keep our community running
We understand the compliance, workflow, and security needs specific to your industry.
Healthcare & Medical
HIPAA-ready IT infrastructure, EHR support, and secure remote access for care teams.
Legal & Professional Services
Document security, compliance workflows, and reliable uptime for client-facing firms.
Retail & Point of Sale
POS systems, network reliability, and PCI compliance for multi-location retailers.
Real Estate & Construction
Mobile-first IT, project site connectivity, and secure document management.
Education & Nonprofits
Budget-conscious IT solutions with nonprofit pricing and education-grade filtering.
Manufacturing & Logistics
Rugged endpoints, warehouse networking, and ERP connectivity for operational continuity.
What our clients say
Real businesses. Real results.
“FusionPoint IT completely changed how our office handles technology. We used to dread IT problems — now they just get handled before we even notice.”
James M.
Owner — Pacific Coast Law Group
“We switched to FusionPoint after our last MSP took hours to respond to emergencies. Night and day difference — they pick up the phone every single time.”
“The free security assessment revealed three gaps we didn’t know we had. They fixed them quickly and gave us a plan we could actually follow.”
Ready to stop putting up with bad IT?
Let’s talk about what your business actually needs — no jargon, no hard sell. Just a real conversation about how we can help.